LightHouse client portal
The file your adjuster works from, now yours to read.
Your LightHouse public adjuster keeps the file moving — the portal keeps you in the loop. Sign in to see where each of your claims stands, what’s coming up on the calendar, the documents shared with your adjuster, and the few things that need your attention next.
Don’t have a portal account yet? You’ll receive sign-in access once your public adjuster onboarded your claim.
Active claims
Where each open claim stands with the carrier, in plain English — not the carrier's summary.
Scheduled calls
Upcoming strategy calls with your adjuster, carrier site visits, and check-ins you should put on the calendar.
Documents
Estimates, photo logs, carrier correspondence, and policy files — every artifact that's part of your file, in one place.
Next steps
The two or three things we need from you to keep your claim moving — typically a signature, an approval, or a confirmation.
How signing in works
One sign-in. The file keeps moving.
Step 1
Use your invite link
After onboarding you’ll receive an email with a one-time invite link to set your password.
Step 2
Sign in once
After you set your password you can return to the portal from any device using the Sign in button at the top of the page.
Step 3
Check back when needed
The overview reflects where each claim stands today — not a daily digest. Open it before a call or whenever you want a plain-English read.